Frequently asked questions
Can I change my therapist if it doesn’t feel like a good match?
Yes. If you feel your therapist isn’t the right fit, simply notify our care team. We will help you select and transfer to another therapist on our team (standard session rates apply).
What are your self-pay rates and how does insurance work?
In-network: we accept various major insurance plans (we do not currently accept Oscar) — send us a photo of the front and back of your card to verify. Out-of-network: use our Reimbursify link to check benefits and submit claims. Self-pay starts at $150/session individual, $200/session couples.
Do you provide medication or psychiatric care?
No. We specialize exclusively in psychotherapy and talk therapy. We do not prescribe medication, conduct psychiatric evaluations, or manage psychiatric care.
What happens if I am experiencing an acute crisis?
Our outpatient platform is for scheduled clinical therapy. If you are experiencing thoughts of self-harm, suicide, or an immediate medical emergency, please call or text the 988 Suicide & Crisis Lifeline, or go to the nearest emergency room.
If you are experiencing thoughts of self-harm, suicide, or an immediate medical emergency, please call or text the 988 Suicide & Crisis Lifeline, or go to the nearest emergency room.